NOTE: THIS IS AN ONLINE SELF-PACED VIRTUAL COURSE. PLEASE DO NOT MAKE TRAVEL ARRANGEMENTS FOR THIS COURSE. Self-paced virtual courses provide the same deep technical content as our classroom courses, but allow you to learn on your own schedule. You can stop and start a Self-Paced Virtual class as needed during the 60-day access period. There is no live instructor for this course, so it may not be appropriate for you if you require the guidance of a live instructor. In such cases, you should consider the instructor-led version of this course is IBM Lotus Domino 8.5.x Help Desk Troubleshooting (D8L36) This course uses scenarios to instruct Level 2 IBM Lotus Notes and Lotus Domino Help Desk Support Representatives on how to troubleshoot Lotus Notes and Lotus Domino issues. You will be exposed to the actual types of calls and cases that they will be diagnosing and resolving on a daily basis. During the scenarios, you perform common Lotus Domino Administrator tasks; manage user workstations; and troubleshoot server, database security, and user database issues. You also troubleshoot mail routing and delivery, Lotus Notes mail, and replication issues. Other courses you may be interested in: IBM Lotus Domino 8.5 System Administration Fundamentals (D8L75) Building the IBM Lotus Domino 8.5 Infrastructure (D8L76) Managing IBM Lotus Domino 8.5 Servers and Users (D8L77) IBM Lotus Domino 8.5 System Administration Bootcamp (D8L89)
