In this entry-level course, you will learn to administer the Cisco Unified Communications Manager (CUCM) V6 and V7 products, Cisco Unified Messaging products Unity 5.0 and Unity Connection 7.0, and client devices. You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP Phones, how to configure users, and how to configure phones and users for Class of Service. Configuration of simple features such as Do Not Disturb (DnD), MeetMe Conferencing, Shared Lines, and Barge will be covered as well as access to CUCM user web pages. You will build a voice mail menu system and learn how to configure voice mail capabilities for users.
